Good morning, I'm experiencing a lot of slowness and freezing when copying / moving files from Drive to PC and from PC to Drive

Good morning, I’m experiencing a lot of slowness and freezing when copying / moving files from Drive to PC and from PC to Drive, I bought the professional version of RaiDrive and thought it would improve this speed issue, but I didn’t see any results and no difference in speed , Would you help me?

Hi~ @Mateus_Dias,

According to your previous log files, your internet connection seems to be unstable.
But this issue may be relative with “I have this problem constantly”. We will let you know after researching ASAP.

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Look, I spoke with the internet provider, and I already made more than 10 adjustments on the router / modem and everything is ok, my connection is 240MB and I download at 20MB / s and Uploads at 10MB / s