Can't install RaiDrive on W8.1, I already paid for 1 year

Hello,
I paid for year subscription of RaiDrive with local hard drive.

I’m using Windows 8.1 and installed:
.NET Framework 4.8 (Runtime) or later
Microsoft Visual C++ 2015-2019 Redistributable (x64)

as requested.

When I try to install I get this error message:


Here is the LOG: (Can’t upload)

What do I do? I made this post to say I love RaiDrive, now it’s giving me problems…

Hi~ @Carlos_Rosa,

We are reproducing this issue and will let you know the result ASAP. :running_man:
Thank you for your patience in advance.

Want do do Google Hangout?

RaiDrive.ShellExtension.x64.dll installation fail is so rare.
We need testing time at this moment and coke & pizza (:grin:, here is deep night).
If we need more information or a real environment, then we will let you know.

Ok, it’s because I had this entire day planned out to mount shares and other stuff that RaiDrive is central to it. So that’s Why I asked for hangout. You can call me at my registered email account.

Could you send installation log to support@raidrive.com ?

Just replied to your email.

Hello,
Thank for the help at late night.
After windows update I could install RaiDrive. It is installed and working propperly.

Thank you.

1 Like

This is caused by missing Windows Updates.

The Windows 10 Universal CRT is a Windows operating system component that enables CRT functionality on the Windows operating system. This update allows Windows desktop applications that depend on the Windows 10 Universal CRT release to run on earlier Windows operating systems.

Microsoft Visual Studio 2015 creates a dependency on the Universal CRT when applications are built by using the Windows 10 Software Development Kit (SDK). You can install this update on earlier Windows operating systems to enable these applications to run correctly.

This update applies to the following operating systems:

  • Windows Server 2012 R2
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012
  • Windows 8
  • Windows RT
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 7 SP1
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Vista SP2