Update will not install, older Version can't be removed

Technical Issues Install
1

Hey there,

i tried to update from 2023.2.55 to the latest version. But received the information that the older version cant be deinstalled.

Looked up to deinstall it manually by windows settings, doesn’t work, because its not listed. Looked up for a deinstallation executable in the installed folder. No executable there.

Looking for help. Thanks.

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2

Hi @Michael_Werner,

Could you try to repair Microsoft Visual C++ Redistributable?

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3

Did the repair on Visiual C++, tried to update after this, same issue.

Same issue with the attempt of uninstallation, Raidrive isn’t existing for unistalling.

4

Could you try to Reinstall RaiDrive 2023.2.55 from Settings > Apps > Installed apps?

5

I’ve also encountered such a problem. Please help me. How can I solve it?

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6

Hi @1209321654,

Could you translate the message to English?