Update will not install, older Version can't be removed

Michael_Werner · January 2, 2025, 8:42am

Hey there,

i tried to update from 2023.2.55 to the latest version. But received the information that the older version cant be deinstalled.

Looked up to deinstall it manually by windows settings, doesn’t work, because its not listed. Looked up for a deinstallation executable in the installed folder. No executable there.

Looking for help. Thanks.

RaiDrive · January 3, 2025, 3:26am

Hi @Michael_Werner,

Could you try to repair Microsoft Visual C++ Redistributable?

Michael_Werner · January 3, 2025, 5:33pm

Did the repair on Visiual C++, tried to update after this, same issue.

Same issue with the attempt of uninstallation, Raidrive isn’t existing for unistalling.

RaiDrive · January 7, 2025, 3:07pm

Could you try to Reinstall RaiDrive 2023.2.55 from Settings > Apps > Installed apps?

1209321654 · January 12, 2025, 12:29pm

I’ve also encountered such a problem. Please help me. How can I solve it?

List item

RaiDrive · January 13, 2025, 3:16am

Hi @1209321654,

Could you translate the message to English?

system · February 12, 2025, 3:16am

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.