Unwanted additional subscription

On startup Raidrive did not reconnect and a new subscription was talken. Later on, it happens that this was unnecessary as the previous subscription was still active. How do I cancel the new subsciption? How do I reinstate the automatic renewal for my current active subscription?

Hi @Louis_Dzialowski,

You have two subscriptions. (https://pay.raidrive.com/subscription)

  • Professional
  • Essential

Could you let us know which one you would like to cancel?

Please cancel the Essential subscription.
I want to keep and renew my Professional subscription.
Thank you for your help,

Louis