Unexpected character encountered while parsing value error message

Technical Issues General
1

489 / 5 000
Hello everyone,

New version 2025.3.17 installed since April 27th.
Today, the system boots, then Raidrive Mount starts, then an error message appears:
Unexpected character encountered while parsing value…
After pressing OK, the Raidrive icon disappears.
I tried repairing the installation and rebooting, but the error message remains the same.
The drives are still accessible.
Sorry for my poor English…

Thank you for your help.
Pilou

2 Likes
2

I’ve got the same issue.

Unexpected character encountered while parsing value. %. Path ", line 0, position 0.

1 Like
3

Same issue here, same message appears; "Unexpected character encountered while parsing value. %. Path “, line 0, position 0.”
The message appears on PC initialization and/or opening RaiDrive manually; after clicking “OK” on the message, RaiDrive’s User Interface closes.
The driver’s units remain active in Windows Explorer

4

Nice to see i’m not alone :))

1 Like
5

Hi, @MATHEUS_VALE, @pilou37, @Charlie_Scheib,

Thank you so much for your issue report.

Could you send log files to support@raidrive.com when this issue happens?

  • C:\ProgramData\OpenBoxLab\RaiDrive Mount\log

We will investigate through your log files why this issue occurs.

6

Hi,
Done.
Thanks for the support.

:slightly_smiling_face:

1 Like
7

Good morning,

i get the same error message and sent an email too.

BlockquoteUnexpected character encountered while parsing value. %. Path ", line 0, position 0.> Blockquote

Additionnel:
Although the program terminates after acknowledging the error message, the network drives are connected.

Best regards
Kim

1 Like
8

I’ve got the same issue.
MessageBox with "Unexpected character encountered while parsing value. %. Path “, line 0, position 0.”

Windows 11 24H2
RaiDrive Mount version 2025.3.17

1 Like
9

@Kim_Werner, @ludekruz, @pilou37, @MATHEUS_VALE, @Charlie_Scheib, appreciate for your log files. :bowing_woman:

We’ve fixed this issue that was caused by sophisticate GDPR consent settings on the server side, and are sorry for your inconvenience.

2 Likes
10

Thank you very much.
Very nice and quick support !
Is there a new version coming ?

11

No, you don’t need to wait for a new patch. It was a server side issue.
You can use any version without this issue.

1 Like
12

Super quick problem solving. Thank you so much.

Kim

13

Ich habe auch diesen Fehler

14

I’ve got the same issue too.

Unexpected character encountered while parsing value. %. Path ", line 0, position
0.