Unable to subscribe

I’ve been trying to buy a subscription but every time I do it fails and gives me an error message of “locale not in allowed values” but nothing is highlighted red as being in error.. I’ve tried doing it as a card payment, as a paypal payment, clearing everything and starting again, nothing works. I keep getting this error but I can’t work out whats wrong.

Hello @Chris_Morton ,

Please send the screenshot of the issue to support@raidrive.com for further assistance.

When should we get reply after sent?

Hello @ChauBinhNguyen ,

We usually reply within 24 hours after receiving your message.
In some cases, it may take a little longer depending on the complexity of the issue, but we do our best to respond as quickly as possible.

Hi @RaiDrive,
If replying, your team usually reply by “Reply” or “Reply all”? I need “Reply all” to others member monitor.

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