I have linked my payment subscription,
I see it says my pro subscription is on trial
but, In raidrive it still shows standard edtion,pro functions are locked too.
I’ve tried to restart the software and re-login but no use.
Hi~ @innocuously_operandi ,
Thanks a lot for your subscription.
Could you check your default subscription at the following link?
If you have any questions, please let me know.
Best Regards,
RaiDrive Support
Hi~ @innocuously_operandi ,
A log file is required to confirm the exact issue.
If you send the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) via e-mail(support@raidrive.com), we will tell you again after analysis.
Hi~ @innocuously_operandi ,
Looking at the log you sent, it seems that you are logged in with a Gmail account, not an account that has subscribed to the Professional Edition. Please log in with your aleeas.com account that is subscribed to the Professional Edition.