Sincronizacion carpetas sharepoint

Buenos dias
hace un mes que tengo la aplicacion en el despacho y hemos notado que en demasiadas ocasiones nos aparecen las carpetas de sharepoint vacias cuando si que hay documentos, tenemos que refrescar el explorador varias veces para poder visualizarlas y sobretodo cuando hay dentro pdf hay manera de solventarlo¿?

Hi~ @AGM_Abogados ,

Could you send log file when you meet a trouble?
Please send the log file via e-mail(

  • Log file : C:\ProgramData\OpenBoxLab\RaiDrive\log

If you can reply, we will review the error and contact you again.

Good morning
I have had the application in my office for a month and we have noticed that on too many occasions the sharepoint folders appear empty when there are documents, we have to refresh the browser several times to view them and especially when there is pdf inside, is there a way to solve it?

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Hi~ @Hansolocambo ,

We have identified a problem in the log sent by user @AGM_Abogados .
This is a throttling issue with Sharepoint, and we are working to resolve this issue.
At the heart of this issue is Throttling controlled by Microsoft’s Sharepoint, so we can’t address it directly.
But We’re running some tests to avoing this issue.

Send us a request e-mail( and we will send you a test version.