I have the “professional basic” plan active but it does not update my google drive “shared with me” and I am also unable to record information and files. How to proceed?
Hi~ @Eduardo_Furtado ,
We’re trying to confirm the issue you’re talking about.
A log file is required to check the issue
Please send the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) by e-mail(support@raidrive.com) and We will tell you again after checking.