first thing though: the support dropdown on your home page has spelt Support with 3 p’s. ‘Suppport’
We use raid drive to connect a few various drives. We’ve had this issue before but it’s gone away and back agian.
Our clients drop files into a azure blob storage. The files aren’t being processed through our system because raidrive isn’t refreshing the file, especially when it’s overwritten.
for example file aaa.txt was uploaded by a client 7/8/2023 then their system overwrites that file aaa.txt on 8/8/2023. When I view that file in the windows explorer the time stamp on the file is 7/8/2023. If I open the file it opens the 7/8/2023 file, but then it finally refreshes in windows explorer now that I’ve done somethign manually and I can see the 8/8/2023 version of the file.
this recently caused an issue with missing processing files for 7 days, then client kept overwriting daily, but raidrive wasn’t updating the file.
What can I do to fix this problem?