RaiDrive Mount 2025.7.16 - Wasabi S3

Technical Issues Enterprise storage
1

When trying to mount a wasabi s3 share, I am presented with a dialog in windows that says cannot open drive as it may be corrupt. Other shares like sharepoint mount just fine. When combing through the logs, I get the following

2025-08-26 15:34:11.954 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : User Cache Folder : C:\ProgramData\OpenBoxLab\RaiDrive Mount\Cache\6b4a6db3-dbe9-4959-b7f1-870219817b5e
2025-08-26 15:34:11.964 [INFO] RD : WasabiCloudObjectStorage(Wasabi) : Remote Drive Created
2025-08-26 15:34:11.975 [INFO] RD : WasabiCloudObjectStorage(Wasabi) : DRIVE CONFIG : LOCK False : FILETIME SYNC False : SHELLEXT False : BANDWIDTH False : BACKGROUND REFRESH True : AUTOCHECK CHANGES True 0 : USEFILEIO False : THUMBNAIL ENHANCE False : CHECKREMOTEONGETFILEINFO False : INITPATH : 
2025-08-26 15:34:11.976 [INFO] RD : WasabiCloudObjectStorage(Wasabi) : Proxy Not Configured
2025-08-26 15:34:11.976 [INFO] RD : WasabiCloudObjectStorage(Wasabi) : CACHETIMEOUT : UPLOAD : 30 : DOWNLOAD : 1800
2025-08-26 15:34:11.980 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : Remote Drive Make Success
2025-08-26 15:34:13.034 [INFO] API : WasabiCloudObjectStorage(Wasabi) : ObjectLock State : 0
2025-08-26 15:34:13.048 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : Remote Drive Authentication Success
2025-08-26 15:34:13.051 [INFO] BGENUM : WasabiCloudObjectStorage(Wasabi) : ENUM REFRESH ENGINE START
2025-08-26 15:34:13.053 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : FileSystem Create Success
2025-08-26 15:34:13.092 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : INIT : DriveLetter : K:, IsNetwork : True, IsGlobal : False, IsReadOnly : True
2025-08-26 15:34:13.092 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : FileSystem Init Success
2025-08-26 15:34:13.097 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : MOUNT STATE : DriveLetter : K:, IsNetwork : True, IsGlobal : False, IsReadOnly : True, AttrOffline : False, FileSystem : NTFS : PNP : False : MountManager : False : Unc : False : UncServer : 
2025-08-26 15:34:13.100 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : Storage Created
2025-08-26 15:34:13.109 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : VolumeSize : Total : 9223372036854775807 : Used : 0 : Free : 9223372036854775807 : UserDefinedTotal : 0
2025-08-26 15:34:13.112 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : Media Mounted
2025-08-26 15:34:13.127 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : Add Mount Point : K:;RaiDrive-Administrator;Wasabi : 740345156
2025-08-26 15:34:13.127 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : Add Mount Point : K:;RaiDrive-Administrator;Wasabi : 1476044
2025-08-26 15:34:13.129 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : MountPoint : K:;RaiDrive-Administrator;Wasabi : 740345156,1476044
2025-08-26 15:34:13.129 [INFO] FS : WasabiCloudObjectStorage(Wasabi) : MountPoint Added
2025-08-26 15:34:13.130 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : Mount Success
2025-08-26 15:34:13.132 [INFO] RD : WasabiCloudObjectStorage(Wasabi) : Remote Check Thread Start
2025-08-26 15:34:13.134 [INFO] DRVCTRL : WasabiCloudObjectStorage(Wasabi) : Drive Connect Success
2025-08-26 15:34:59.999 [WARN] FS : WasabiCloudObjectStorage(Wasabi) : Invalid User : No Admin Privileages : \Device\HarddiskVolume3\Windows\System32\svchost.exe(14764) : 997
2025-08-26 15:35:00.015 [ERROR] FS : WasabiCloudObjectStorage(Wasabi) : 3(3) : USER INVALID : \ : Process : \Device\HarddiskVolume3\Windows\System32\svchost.exe(14764)
2

Hi, @raidrive9

The error in the attached log indicates that the access process does not have administrator privileges or that the user account is attempting to access the system without permission.

If an error occurs, please capture the error screen and email it to us.
Please zip the log folder below and email it to support@raidrive.com:

  • C:\ProgramData\OpenBoxLab\RaiDrive Mount\log

If an error occurs when compressing the log folder or the service.log file is missing from the compressed log, please copy the log folder and then compress it.

We will get back to you after analyzing the log.

RaiDrive Support

3

Email sent. I know its not a permissions problem because I can connect to sharepoint just fine and im running the service and app as the server adminstrator account.

4

Sorry, I didn’t receive your email.
Could you please send it again to support@raidrive.com?

5

Sorry, it tried sending as my alternate mailbox. Resent it now, should come through shortly