We report the issue in which the RaiDrive app is blocked when connecting Google Drive.
In early 2024, we received notification from the Google Trust and Safety Team
that we will need to proceed with the verification process for RaiDrive’s access to Google Drive. Since the verification process had to be done through a company certified by Google, a paid contract was signed to proceed.
The verification process is conducted by the Google Trust and Safety Team
and a certification company, and RaiDrive had no involvement in it at all. Verification must be completed by August 5, 2024, but suddenly on July 23, 2024, RaiDrive was considered an unverified app and access was blocked, as shown in the screen above.
We immediately inquired about this issue with the Google Trust and Safety Team
and the certification company, and are awaiting the results. Below is part of the email sent from the certification company.
I wanted to assure you that we are here to help you and are already in contact with Google to resolve this issue. Please do not worry, as we are working diligently to resolve this matter as quickly as possible.
We understand the importance of this issue and are prioritizing its resolution.
We will do our best to resolve the issue quickly.