Hi, i’ve been facing this connection issue since yesterday, yester day was 403 forbidden
its kinda urgent pls HELPPP
thanks
Hi~ @2005196
The issue was caused by a DNS-related issue.
We’ve now resolved the issue and the service is back up and running.
We apologize for the inconvenience. Thanks to everyone who has been keeping us informed of the situation.
Please let us know if you continue to experience any issues.
but its still the same even thought it says "the excess to onedrive is allowed "
Hi~ @2005196 ,
We need log files(C:\ProgramData\OpenBoxLab\RaiDrive\log) to confirm exactly what you are describing.
Please email(support@raidrive.com) us the log file and We will analyze it and get back to you.
hi, i’ve emailed the log file
just have a copy here as backup
pls have a check
thanks
Thanks a lot for your email.
Your log said that OneDrive API rejected your access to OneDrive business.
To avoid this issue, could you try to add a new drive on the RaiDrive?