Problem with win terminal server 2016

Technical Issues General
1

Hello, i hope this is the right category, i’m new on the forum!
I would like to explain our problem, we are trying to run Raidrive on a Terminal server with Windows Server 2016 with other’s networks drive attached on, we are encountering some issues when we deploy raidrive:

1- people star reporting us that the server start to slow down \ freeze during the day
2- I noticed that sometimes when i launch Raidrive on my user account, it’s like the service is not running, i see the application but can’t click on the “add” button and so on.

After 2 test with 2 different Raidrive version and the same result i’m here to ask if i can report to you guys any logs or if there’s a official support section to send them.

Thanks in advance and stay safe!

2

Forgot to tell you that we are using it with nextcloud webdav.

3

Hi~ @Matteo,

Could you send log files(C:\ProgramData\OpenBoxLab\RaiDrive\log) to support@raidrive.com?

4

Hello, sorry for the delay!

Here you find a screen that show i can’t click on “Add” button (Aggiungi), after server reboot.
Service of Raidrive is running, i attach logs.

log - Copia.zip (10.0 KB)

5

@Matteo, RaiDrive has the limitation of concurrent connections.
How many connections to RaiDrive at the same time?

6

We usually have like 20 ppl minimum on the terminal server working

7

Unfortunately, the current RaiDrive architecture cannot supports over the 5 concurrent connections in a PC. It might be unstable.

We will consider how to handle over 5 connections in the future version.