I am a student at Beijing University of Posts and Telecommunications, and I am interested in subscribing to the Essential Edition for 3 years. However, I have encountered a couple of issues during the subscription process and would appreciate your assistance.
Firstly, I would like to inquire if there are any educational discounts available for students. If so, could you please guide me on how to apply for and verify my educational status? I am eager to take advantage of any available discounts as a student.
Secondly, I encountered a payment issue when attempting to use PayPal for the subscription. The error message I received was: “Subscription cannot be re-activated as we are not able to collect USD 78.00 from your card on file. Error message: (TRANSACTION_REFUSED) The request was refused.” I have tried multiple times but have been unsuccessful. I understand that PayPal may have restrictions for users in China, and I would like to know if there are any alternative payment methods or additional steps I can take to resolve this issue.
I look forward to any prompt response and assistance.
Thanks.