Hi
I was using RaiDrive mapping of Google Drive as G:\My Drive. I stored lots of onenote files & notebooks in G and was able to sync. somehow three days ago it seem that the sync was cut and am i not able to restore it. I suspect that is because I map Goolge without the blocked ability to mark is as a Local Disk. My question is ?
am i right ? I am using the free tier with version 2023.9.209
how can i restore this ?
thanks
Ilan
ilan.sinai@gmail.com
Hi, @ilan_sinai
It’s difficult to understand the situation.
Can you explain in more detail?
Also, please check the Google Drive webpage to see if the original file exists.
If not, try restoring it from the Trash.
Also, please compress the log folder below and send it to support@raidrive.com so we can check for other issues.
-
C:\ProgramData\OpenBoxLab\RaiDrive Mount\log
For older versions, please compress the log folder below: -
C:\ProgramData\OpenBoxLab\RaiDrive\log
If an error occurs when compressing the log folder or the service.log file is not present in the compressed result, copy the log folder and then compress the copied log folder.
RaiDrive Support
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