New user - ErrorDiskInitFail

Hi,

I just installed RaiDrive because we’re looking to mount an AWS S3 drive to a few user machines. I’ve entered a correct access/secret key, because the bucket dropdown correctly lists all of our buckets.

However, when trying to connect it fails with the following message:

Code: ErrorDiskInitFail (ErrorDiskInitFail)
Reason: The system cannot find the file specified.

What are the possible causes of this?

Hi, Tim Keefe.

Since the cause can be complex, we should probably look at the RaiDrive logs first.

Please compress the log folder below and send it to support@raidrive.com.

  • C:\ProgramData\OpenBoxLab\RaiDrive\log

Also, please capture the drive settings screen and send it to us by email.

RaiDrive Support.