moving files on sharepoint

[PRAGOECON]

Hello,

We use raildrive to synchronize Sharepoint libraries.

We have a problem that if we move a file to another folder on Sharepoint, this change is not overwritten through raildrive. Copying works. Deleting also works, but moving does not work - sometimes it happens that the file is copied to another folder, but it still remains in the original folder.

Thank you
Vladislav Valtr

[RaiDrive]

Hi, @PRAGOECON .

If you are using RaiDrive Mount version, please compress the log folder below and send it to support@raidrive.com.

• C:\ProgramData\OpenBoxLab\RaiDrive Mount\log

If you are using previous RaiDrive version, please compress the log folder below and send it to us by email.

• C:\ProgramData\OpenBoxLab\RaiDrive\log

If the log folder compression fails, please copy the log folder and compress the copied folder and send it to us.

If you cannot find the “C:\ProgramData” folder in Explorer, please copy the entire path above and paste it into the Explorer address bar.

Also, if possible, please send us a screen capture of the two problematic folders after Move.

We will analyze the log and let you know again.

RaiDrive Support

[RaiDrive]

I sent you a test version to find the cause of the problem by email.
Please check your email.
After testing, please compress the log folder and send it to me by email.

RaiDrive Support