For about the last week or so all of our users have had periodic slow down when accessing any files or folders through RaiDrive. We are using it linked to Onedrive for Business and have about 25 users who are having these issues:
-Sometimes when clicking to open a file you get a spinning blue wheel and it never opens.
-Sometimes when a file opens it greys out “Not Responding” for 30 seconds to a couple of minutes
-Sometimes when trying to open a folder explorer greys out “Not Responding” for several minutes
Generally Raidrive seems to be performing slower and slower. I have verified users are on the most current version and that our network is not the culprit. The issue is ONLY occuring in Raidrive directories and no other network related applcations (all our applications are cloud based and performing normally). The issue also occurs on users home networks so that rules out our network pretty much… I’ve reinstalled Raidrive on several devices and attempted several other troubleshooting steps but nothing seems to help.