Hi, the last few days we have been experiencing total failures in opening documents form onedrive bussines
Below is the log, note the error ‘Unable to resolve hostname’
Please help
Thanks
2025-04-11 10:24:53.537 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:24:53.540 [ERROR] DOWNINFO : OneDriveBusiness(Vaso) : /Desktop/Lillesand - signed FS2020.pdf : DOWNLOAD ERROR : ERROR_ACCESS_DENIED : {“WinErrorCode”:1237,“NotifyErrorCode”:401,“RaiException”:“”,“Filename”:“/Desktop/Lillesand - signed FS2020.pdf”,“WebExceptionStatus”:“NameResolutionFailure”,“SocketError”:“NoData”,“InnerException”:“The requested name is valid, but no data of the requested type was found.”}
2025-04-11 10:24:53.543 [ERROR] OF : OneDriveBusiness(Vaso) : /Desktop/Lillesand - signed FS2020.pdf : ReadFile : CacheFile Read Failed : Error : {“WinErrorCode”:5,“NotifyErrorCode”:203,“RaiException”:“{"WinErrorCode":1237,"NotifyErrorCode":401,"RaiException":"","Filename":"/Desktop/Lillesand - signed FS2020.pdf","WebExceptionStatus":"NameResolutionFailure","SocketError":"NoData","InnerException":"The requested name is valid, but no data of the requested type was found."}”}
2025-04-11 10:24:53.544 [ERROR] OneDriveFile : OneDriveBusiness : /Desktop/Lillesand - signed FS2020.pdf : CacheFile Read Failed : {“WinErrorCode”:5,“NotifyErrorCode”:203,“RaiException”:“{"WinErrorCode":1237,"NotifyErrorCode":401,"RaiException":"","Filename":"/Desktop/Lillesand - signed FS2020.pdf","WebExceptionStatus":"NameResolutionFailure","SocketError":"NoData","InnerException":"The requested name is valid, but no data of the requested type was found."}”}
2025-04-11 10:24:53.544 [ERROR] FS : OneDriveBusiness(Vaso) : ReadNative Fail : 0 : 32768 : Exception : {“WinErrorCode”:5,“NotifyErrorCode”:203,“RaiException”:“{"WinErrorCode":1237,"NotifyErrorCode":401,"RaiException":"","Filename":"/Desktop/Lillesand - signed FS2020.pdf","WebExceptionStatus":"NameResolutionFailure","SocketError":"NoData","InnerException":"The requested name is valid, but no data of the requested type was found."}”}
2025-04-11 10:24:53.888 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:24:56.205 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:25:00.602 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:25:08.919 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:10.970 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:13.300 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:17.657 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:26.038 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:42.421 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:42.422 [ERROR] DOWNINFO : OneDriveBusiness(Vaso) : /Desktop/NEW INSURANCES.xls : DOWNLOAD ERROR : ERROR_ACCESS_DENIED : {“WinErrorCode”:1237,“NotifyErrorCode”:401,“RaiException”:“”,“Filename”:“/Desktop/NEW INSURANCES.xls”,“WebExceptionStatus”:“NameResolutionFailure”,“SocketError”:“NoData”,“InnerException”:“The requested name is valid, but no data of the requested type was found.”}
2025-04-11 10:26:42.430 [ERROR] OF : OneDriveBusiness(Vaso) : /Desktop/NEW INSURANCES.xls : ReadFile : CacheFile Read Failed : Error : {“WinErrorCode”:5,“NotifyErrorCode”:203,“RaiException”:“{"WinErrorCode":1237,"NotifyErrorCode":401,"RaiException":"","Filename":"/Desktop/NEW INSURANCES.xls","WebExceptionStatus":"NameResolutionFailure","SocketError":"NoData","InnerException":"The requested name is valid, but no data of the requested type was found."}”}
2025-04-11 10:26:42.430 [ERROR] OneDriveFile : OneDriveBusiness : /Desktop/NEW INSURANCES.xls : CacheFile Read Failed : {“WinErrorCode”:5,“NotifyErrorCode”:203,“RaiException”:“{"WinErrorCode":1237,"NotifyErrorCode":401,"RaiException":"","Filename":"/Desktop/NEW INSURANCES.xls","WebExceptionStatus":"NameResolutionFailure","SocketError":"NoData","InnerException":"The requested name is valid, but no data of the requested type was found."}”}
2025-04-11 10:26:42.430 [ERROR] FS : OneDriveBusiness(Vaso) : ReadNative Fail : 0 : 65536 : Exception : {“WinErrorCode”:5,“NotifyErrorCode”:203,“RaiException”:“{"WinErrorCode":1237,"NotifyErrorCode":401,"RaiException":"","Filename":"/Desktop/NEW INSURANCES.xls","WebExceptionStatus":"NameResolutionFailure","SocketError":"NoData","InnerException":"The requested name is valid, but no data of the requested type was found."}”}
2025-04-11 10:26:42.707 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:45.030 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.
2025-04-11 10:26:49.369 [ERROR] API : OneDriveBusiness(Vaso) : Download Error: Code : 0 : Message : : Unable to resolve hostname.