Doesn't work in the new PC

Technical Issues Install
1

Hi, doesn’t work in the new PC (Amd processor), after installing only this error shows;

unity.resolutionFailedException: An item with same key has already been added.

2

Hi~ @Hamdan_M ,

We need a log file to check the issue you mentioned. Please send the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) by e-mail(support@raidrive.com) and We will tell you again after checking.

3

thanks, sent already

4

I have probably identified the reason for this error message! An upgrade to the latest version 2022.4.61 works if there is an entry in the list of connected devices/folders. If there is no entry for remote device, neither the upgrade nor a new installation will work. Since there is no entry in the list of remote drives by default during a new installation, this error message occurs … It is therefore a programming error!

5

Hi~ @webworks_GbR,

Could you try to upgrade the latest night build version?