Hi, we are getting credit card declined error for the professional license. But our card limit is more than enough to cover the cost.
Please advise if the payment gateway is working. Thank you.
For additional, we already tried 3 credit card but to no avail.
Hi @IT_Admin1,
Thank you for your subscription.
The issue you experienced was caused by a declaration from your issuing bank.
We have updated your account so that your payment method is no longer flagged as suspicious.
If you encounter this issue again, please contact your issuing bank for further assistance.
If you have any other questions, please let us know.