Corruption of files PSD from Photoshop on sFTP

[Odacir_Cristofolini]

I’m having a lot of files corrupted on open/edit/save using photoshop.

On the FTP log show like all works fine, i think its something on cache/file ready to upload.

The log of FTP show like:
<19/06/2024 10:38:31> FTP Session [Command] STOR Teste log - japa.psd
<19/06/2024 10:38:31> FTP Session [Response] 150 Starting data transfer.
<19/06/2024 10:38:31> FTP Session [Response] 226 Operation successful
<19/06/2024 10:38:31> FTP Session [Command] CWD /IMAGEM/_Japa/Looks Carinhoso/Sem Fundo
<19/06/2024 10:38:31> FTP Session [Response] 250 CWD command successful
<19/06/2024 10:38:31> FTP Session [Command] MLST /IMAGEM/_Japa/Looks Carinhoso/Sem Fundo/Teste log - japa.psd
<19/06/2024 10:38:31> FTP Session [Response] 250-Listing /IMAGEM/_Japa/Looks Carinhoso/Sem Fundo/Teste log - japa.psd
<19/06/2024 10:38:31> FTP Session [Response] 250 End

Have something i can sent to help discover about this bug?

Thanks!

[RaiDrive]

Hi @Odacir_Cristofolini,

Could you share the followings?

• RaiDrive version
• FTP server name and version

[Odacir_Cristofolini]

Yes!

Actual version of RaiDrive: 2023.9.150 (but the bug occurr in older version too checked on the the 2023.16.8)

FPT Server: FileZilla Server 1.8.2

[RaiDrive]

We would appreciate it if you could compress the log file folder below and send it to us by email (support@raidrive.com).

• C:\ProgramData\OpenBoxLab\RaiDrive\log