Is there no way to get support? My raidrive keeps logging me out something about another session but I have 3 licenses I am not sure why this keeps happening. I have had it for years it just started recently.
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Hi @Robert_Ramsey,
Thank you for the long subscription.
Could you send all log files to support@raidrive.com?
- C:\ProgramData\OpenBoxLab\RaiDrive Mount\log or
- C:\ProgramData\OpenBoxLab\RaiDrive\log
Hi, @Robert_Ramsey,
It looks like 4 PCs are using RaiDrive simultaneously.
Since you have 3 licenses, one unspecified PC will have been switched to Standard.
The detailed breakdown has been sent to you via email.
If you use license sharing, you can share licenses with other accounts. You can also specify the number of licenses for the shared account to minimize sudden conversions to Standard.