Conection problem to the license

Raidrive does not connect to the license.
The application detects another open session but it is not the case. There is no session open for the user.
Every time I try to connect it shows the same message.

“Commutation sur Standard Edition
Votre sesion actuelle a été démandée de revenir par votre autre session
…”

At the moment, we have detected this problem in 2 different users.

Hi~ @TCH

If you have 8 licenses, you are using on 8 devices. When you log in on the 9th device, the first device you log in to out of 8 devices will log out. For smooth internal/external use, we recommend that you subscribe to one or two additional licenses at a leisurely pace.
If this is not the case, please describe the error situation in detail.