Cloud File Locking

Good day, is Cloud File Locking possible with RaiDrive? And especially with a webdav connection?
Thanks

Hi~ @systeembeheer ,

To use File Lock with RaiDrive, you must subscribe to the Professional Edition and add the File Lock Addon.

And you need to check “File Lock” in the drive settings when using it.

Fantastic that it is possible. Thanks!

Good day support team, I’ve bought for the company the file lock addition.
But when I open a file on computer 1 and open the same file on computer 2 and change something there is no message and I can save the file on computer 2.
That’s not good.

Do you have an idea what now?

Hi~ @systeembeheer ,

WebDAV’s File Lock works only when the file is opened in write mode.
If you open the file in write mode and then close it, the lock is released.
Also, both people must check the File Lock setting together.
Please tell us which file was used by which program.
And if you send us the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) by e-mail(support@raidrive.com), we’ll see if there’s a issue.

Good afternoon, thanks for reply. I don’t understand by what you mean with “open in write mode”.
It’s a normal Excel file which is opened by Excel.

Hi~ @systeembeheer ,

If you are using Excel, all locks should work normally.
Please make sure that File Lock is set on both computers.
If you are still having issues, please e-mail(support@raidrive.com) the log files(C:\ProgramData\OpenBoxLab\RaiDrive\log) from both computers.