China Connection Down

All china connection seem not working today

Hi~ @Summy_Tse1 ,

You probably have a proxy set up.
Please remove the proxy setting or try setting the proxy again.
If the issue persists, please send the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) by e-mail(support@raidrive.com).
We will tell you again after confirmation.

@Summy_Tse1,

After investing your log,

Your .synology.me has public IP address, but RaiDrive look forward to 127.0.0.1.
It seem that some kind of proxy or DNS route .synology.me to 127.0.0.1 in the loacal machine.

Could you try the following command in a PowerSheell or Command.exe?

nslookup your_host.synology.me

It’s so weird, also seems dangerous.

First of all, we recommend checking DNS or proxy settings.

Dear Leader,

Sorry that i have modify my previous post for accidentally showing the DDNS info…
I have solved the problem, thanks a lot

Another thing want to share : The installation .exe of <RaiDrive_2022.6.49_x64> seem not WORK using China ISP network. (Not the google drive issue …seem china firewall have something blocked…)

We’re so happy to hear your issuse has solved. :grinning:

Another thing want to share : The installation .exe of <RaiDrive_2022.6.49_x64> seem not WORK using China ISP network. (Not the google drive issue …seem china firewall have something blocked…)

Could you let us know a city or province in China?
It will be helpful to reproduce a firewall issue in our lab.