I want update my Raidrive to the version 2021.10.9…
Error : Cannot uninstall the old version.
I’ve uninstall it with “geek uninstaller”, reboot the computer : same problem.
The LOG (end of) :
MSI (c) (D8:E8) [11:13:37:383]: PROPERTY CHANGE: Modifying AI_FOUND_PREREQS property. Its current value is '.NET Framework 4.8 (web installer)'. Its new value: '.NET Framework 4.8 (web installer)|Visual C++ Redistributable for Visual Studio 2015-2019 x64|Visual C++ Redistributable for Visual Studio 2015-2019 x86'.
MSI (c) (D8:E8) [11:13:37:384]: Note: 1: 2205 2: 3: AppSearch
MSI (c) (D8:E8) [11:13:37:384]: Note: 1: 2228 2: 3: AppSearch 4: SELECT `Property` FROM `AppSearch`
MSI (c) (D8:E8) [11:13:37:385]: Note: 1: 2205 2: 3: AI_TempFile
MSI (c) (D8:E8) [11:13:37:385]: Note: 1: 2228 2: 3: AI_TempFile 4: SELECT `Property` FROM `AI_TempFile`
MSI (c) (D8:E8) [11:13:37:385]: Note: 1: 2205 2: 3: AI_XmlLocator
MSI (c) (D8:E8) [11:13:37:385]: Note: 1: 2228 2: 3: AI_XmlLocator 4: SELECT `Property` FROM `AI_XmlLocator`
MSI (c) (D8:E8) [11:13:37:413]: Note: 1: 2205 2: 3: AI_ChainedPackage
MSI (c) (D8:E8) [11:13:37:413]: Note: 1: 2228 2: 3: AI_ChainedPackage 4: SELECT `ChainedPackage` FROM `AI_ChainedPackage`
MSI (c) (D8:E8) [11:13:42:904]: Doing action: FatalError
Début de l'action: 11:13:42: FatalError.
L'action s'est terminée à 11:13:46: FatalError. Valeur de retour: 1
MSI (c) (D8:E8) [11:13:46:926]: Doing action: AI_SHOW_LOG
Début de l'action: 11:13:46: AI_SHOW_LOG.
MSI (c) (D8:28) [11:13:46:927]: Invoking remote custom action. DLL: C:\Users\UTILIS~1\AppData\Local\Temp\MSIDCB.tmp, Entrypoint: LaunchLogFile
L'action s'est terminée à 11:13:47: AI_SHOW_LOG. Valeur de retour: 1
MSI (c) (D8:E8) [11:13:47:007]: Doing action: FatalError
Début de l'action: 11:13:47: FatalError.
L'action s'est terminée à 11:13:47: FatalError. Valeur de retour: 1
MSI (c) (D8:E8) [11:13:47:007]: Doing action: AI_CleanPrereq
Début de l'action: 11:13:47: AI_CleanPrereq.
MSI (c) (D8:90) [11:13:47:009]: Invoking remote custom action. DLL: C:\Users\UTILIS~1\AppData\Local\Temp\MSIE1A.tmp, Entrypoint: CleanPrereq
L'action s'est terminée à 11:13:47: AI_CleanPrereq. Valeur de retour: 1
MSI (c) (D8:E8) [11:13:47:031]: Doing action: FatalError
Début de l'action: 11:13:47: FatalError.
L'action s'est terminée à 11:13:47: FatalError. Valeur de retour: 2
MSI (c) (D8:E8) [11:13:47:032]: Note: 1: 2205 2: 3: Environment
MSI (c) (D8:E8) [11:13:47:032]: Note: 1: 2228 2: 3: Environment 4: SELECT `Environment`,`Component_` FROM `Environment`
MSI (c) (D8:38) [11:13:47:049]: Destroying RemoteAPI object.
MSI (c) (D8:88) [11:13:47:049]: Custom Action Manager thread ending.
=== Verbose logging stopped: 13.10.2021 11:13:47 ===