Hello.
I’m having a recent difficulty where I can’t open some excel files. By google chrome I can open normally, but by raidrive not. Below is the error log.
2022-07-08 11:49:10.000 [ERROR] API : GoogleDrive(Google Drive) : Download Error: Code : Forbidden : Message : {
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “cannotDownloadAbusiveFile”,
“message”: “This file has been identified as malware or spam and cannot be downloaded.”
}
],
“code”: 403,
“message”: “This file has been identified as malware or spam and cannot be downloaded.”
}
}
Hi~ @Eduardo_Felipe_Marco ,
The “cannotDownloadAbusiveFile” error occurs when the file in Google is infected with a virus or cannot be downloaded due to various reasons such as copyright.
Please download these files using a web browser.
We will review our policies for allowing downloads of these Abused files.
Hello I got the same error when opening some excel files with the Raidrive mapped unit. I have examined these spreadsheets and they are also free of macros and viruses.
The solution I found was to switch from Google Drive to OneDrive
Hi~ @Sebastian_Hinojosa1 , @Eduardo_Felipe_Marco .
This is a new patch that corrects the issue you mentioned.
It would be of great help if you install it, test it, and tell us the result.
Thank you my friend.
I Will test this new patch .
Thanks for the fast solution.