Can't access a mounted drive from raidrivecli except the root user

Hai :3

Recently I had a problem with raidrivecli on CachyOS (an ArchLinux-based distro, and just to clarify I installed raidrivecli using paru, an AUR helper that came from within CachyOS.)

Whenever I try to go to the mounted drive (in that case being Google Drive) in the terminal, I get this error:

~
❯ cd /mnt/googledrive/
cd: Permission denied: "/mnt/googledrive/"

However, when I tried to login to a root shell just to check, I can somehow access a mounted drive as usual:

~
❯ sudo su
[root@wooper awoo]# cd /mnt/googledrive
[root@wooper googledrive]#

When I checked the /mnt directory using the ls -l command, the permission for the googledrive folder only shows as d---------:

~
❯ ls -l /mnt
d---------  - root -             googledrive

And, when I ran the same command but with sudo, the permission for the same folder does in fact, show as drwx------:

~
❯ sudo ls -l /mnt
[sudo] password for awoo: 
total 512
drwx------ 1 awoo awoo      0 jul 11  2016 googledrive

Right now (or should I say a few minutes ago) I tried solving the problem by setting the mounted drive to public (raidrivecli edit googledrive --public true), and yet, it still didn’t work. Additionally I also tried to mount to the home directory instead of the /mnt directory and then try to access it, and it still didn’t work.

Any solution to this would be appreciated.
Best regards.

Hi, @wariofan577

Please ensure you are using the latest version (2025.7.0).

Please zip the /var/log/raidrive folder and email it to support@raidrive.com.
Also, after mounting, please capture the mount information using the following command and send it to us:
cat /etc/mtab

We will analyze the information and logs you send and get back to you.

Thank you,
RaiDrive Support

Could you tell me your CachyOS version?
Please install fuse3 and check again.
Please install fuse3 version 3.16.2 or lower.
There is an error with fuse3 version 3.17.x.

After installing fuse3, you must restart raidrive with the command
sudo systemctl restart raidrive

If you tell me your version, I’ll check it out next week and let you know.

Hi.

CachyOS is a “rolling release” distro, meaning that the packages will get periodically updated to the latest version. There’s no exact CachyOS version afaik but the closest thing that I can answer is that the LiveCD version of CachyOS that I’ve used to install from there, is from version 250713. (cachyos-desktop-linux-250713.iso)

/etc/os-release output:

NAME="CachyOS Linux"
PRETTY_NAME="CachyOS"
ID=cachyos
BUILD_ID=rolling

Downgrading fuse3 to version 3.16.2 (using the downgrade command, available in the cachyos repo but can be installed manually from the AUR), restarting the raidrive service (as you’ve said) and mounting googledrive again, somehow worked, and I can access the /mnt/googledrive folder as usual.

~
❯ raidrivecli mount googledrive
googledrive(/mnt/googledrive/) mounted

~
❯ cd /mnt/googledrive

/mnt/googledrive
❯ 

Thanks!

Thank you for sharing your results.
Your report was helpful to us.
Please let us know if you have any other questions or comments.

RaiDrive Support

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