I currently own the Starter perpetual plan with 3 concurrent licenses. I want to add 2 more concurrent licenses to reach total of 5.
When I go to checkout and select the Perpetual billing cycle, the pop-up checkout window shows a subscription period from 2025 to 2040 and a next billing date of 2040-10-16. But the right-hand summary panel correctly shows “Lifetime”.
Could you confirm whether this purchase is still a one-time perpetual license upgrade, and the date “2040” is just a UI placeholder and does NOT mean my license will expire in 2040? I want to ensure I get 5 concurrent perpetual licenses after payment, no recurring billing.
Thank you for reporting this and for the detailed description — it helps us a lot in tracking this down.
Just to put your mind at ease, this is still a one-time perpetual purchase. Upgrading to 5 concurrent licenses on your Starter perpetual plan will be billed once, with no recurring charges. The “2040” subscription period and next billing date shown in the checkout pop-up are simply a display bug, so please feel free to disregard them — the “Lifetime” label in the summary panel is what reflects the actual terms.
We’re already looking into the issue and will have a fix out soon. Please let us know if anything else comes up.
