"You need permission to perform this action"

“Destination folder Access Denied”
I am using Synology and try to move in and out the files, but "“You need permission to perform this action” message showing up. any help?
by the way I purchased subscribed though

Hi~ @drsangleedc,

Have you checked whether the issue also occurs in the latest version, 2020.11.38? If you haven’t checked, check if the issue occurs after updating, and if the issue continues, send a log file(C:\ProgramData\OpenBoxLab Inc\RaiDrive\log) via e-mail(support@raidrive.com).