# With every reboot I need to register again

**URL:** <https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859>\
**Category:** General\
**Created:** [May 31, 2024, 8:30am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859 "2024-05-31T08:30:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Teddy\_Tuson](https://with.raidrive.com/letter_avatar_proxy/v4/letter/t/278dde/32.png) [@Teddy\_Tuson](https://with.raidrive.com/u/Teddy_Tuson)\
**Post date:** [May 31, 2024, 8:30am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859/1 "2024-05-31T08:30:49Z")

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With the latest installed version of Raidrive, every time Windows starts, Raidrive does so as free and with advertising and I have to register every time and that seems very annoying.  
Please solve this problem.

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**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\
**Post date:** [May 31, 2024, 9:03am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859/2 "2024-05-31T09:03:28Z")

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Hi @Teddy_Tuson,

Thanks for your subscription.  
Your situation is not normal. Could you send log files to [support@raidrive.com](mailto:support@raidrive.com)?

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**Author:** ![Teddy\_Tuson](https://with.raidrive.com/letter_avatar_proxy/v4/letter/t/278dde/32.png) [@Teddy\_Tuson](https://with.raidrive.com/u/Teddy_Tuson)\
**Post date:** [May 31, 2024, 9:53am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859/3 "2024-05-31T09:53:03Z")

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Sorry, where is the log file?. I can’t find it.

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**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\
**Post date:** [May 31, 2024, 9:59am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859/4 "2024-05-31T09:59:23Z")

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Log files are stored in the following folder.

- `C:\ProgrmaData\OpenBoxLab\RaiDrive\log`

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**Author:** ![Teddy\_Tuson](https://with.raidrive.com/letter_avatar_proxy/v4/letter/t/278dde/32.png) [@Teddy\_Tuson](https://with.raidrive.com/u/Teddy_Tuson)\
**Post date:** [May 31, 2024, 10:18am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859/5 "2024-05-31T10:18:32Z")

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Don’t mind.  
I uninstalled and installed again Raidrive app and fixed the problem.  
Thanks to support

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**Author:** ![system](https://with.raidrive.com/uploads/default/original/1X/47b0f977814af11e26e90b9ed1f518a38d711e08.png) [@system](https://with.raidrive.com/u/system)\
**Post date:** [June 30, 2024, 10:19am UTC](https://with.raidrive.com/t/with-every-reboot-i-need-to-register-again/8859/6 "2024-06-30T10:19:25Z")

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