# V2026.10.0 does not connect my nAS Synology **URL:** \ **Category:** General\ **Created:** [October 27, 2026, 5:43am UTC](https://with.raidrive.com/t/v2026-10-0-does-not-connect-my-nas-synology/11283 "2026-10-27T05:43:48Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![pilou37](https://with.raidrive.com/letter_avatar_proxy/v4/letter/p/258eb7/32.png) [@pilou37](https://with.raidrive.com/u/pilou37)\ **Post date:** [October 27, 2026, 5:43am UTC](https://with.raidrive.com/t/v2026-10-0-does-not-connect-my-nas-synology/11283/1 "2026-10-27T05:43:48Z")
Hello all, I used RaiDrive since two or three years and it worked perfectly. Since last version (2026.10.0), it does not connect my Synology NAS. I uninstalled it and reinstalled previous version (2026.6.25) and it can connect the NAS. I completely uninstall it and reinstall 2026.10.0 and the NAS is not connected. What can I do please ? ps: sorry for my poor english.. Kind regards, Pilou ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [October 27, 2026, 5:57am UTC](https://with.raidrive.com/t/v2026-10-0-does-not-connect-my-nas-synology/11283/2 "2026-10-27T05:57:24Z")
Hi, @pilou37 After attempting to connect a drive using RaiDrive Mount version 2026.10.0, please compress the log folder located at the path below and send it to [support@raidrive.com](mailto:support@raidrive.com): - C:\ProgramData\OpenBoxLab\RaiDrive Mount\log If you cannot locate the **C:\ProgramData** folder, please copy the path above and paste it into the address bar of File Explorer. If an error occurs while compressing the log folder, or if the `service.log` file is missing from the compressed archive, please copy the log folder to another location first, and then compress that copy. We will get back to you after analyzing the logs. RaiDrive Support