Raidrive required Firewall rules

Hi all,

I explain my problem, we are using Raidrive on a Windows 2012 R2 server with RDS services enabled (for only 3 users), connecting users can access a shared drive on a Synology NAS, the problem is that at the firewall rule level we have to leave all open the ports for the unit to work, when only leave port 5318 open, for a while it works but then the connection is cut, and then we open the raidrive console but it doesn’t connect, only when we open all ports in the firewall the connection is restored, I have looked in the documentation but I have not found any list of necessary ports or URLs for a firewall rules implementation, can you help me?

I upload logs.

Best Regards
Oscar

log.zip (84.9 KB)

Hi~ @Oscar,

Your PC seems that “https://api.raidrive.com” is not allowed.