Please reconnect using TLS security mechanisms


i just installed the software, and about to buy a suscription but i have a problem.

when i try to connect to a ftp Account it warms next error

“Please reconnect using TLS security mechanisms”

but i have not idea whats does it mean??

i have put the correct hostname, user, pass, port

and i can not change “TLS/SSL” option

what am i doing wrong??


Hi~ @Heber_Rosas ,

When connecting the drive, check the box next to Address to connect over ftps, as shown below.
Try connecting over FTPS and let us know the results.

It works perfectly

Thanks a lot.

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