License not detected

Hi, I already try to subscribe monthly license and pay it using PayPal, then I got an error message “Error: Request failed with status code 500” under subscribe button after connecting to my PayPal account. I got an email confirmation about the trial starting but there is no license in my account ( and I’m still at the free plant. Any solution? thank you.

Hi~ @ahtaned ,

Try setting up a basic subscription in the Shared with me section of the homepage and let us know the results.

now it’s all subs appear, but there is 8 with the same subscription on “Share with me” section, its that normal or can i remove or need to cancel the 7 others? thanks [screenshot Screenshot-2022-12-16-172930 — ImgBB ]