# I am getting "The disk is write protected" on MEGA accounts and i can't rename from explorer **URL:** \ **Category:** MEGA\ **Tags:** mega, professional\ **Created:** [January 16, 2024, 7:48pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382 "2024-01-16T19:48:35Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 16, 2024, 7:48pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/1 "2024-01-16T19:48:35Z")
Hi, I have a problem where I can’t rename the files in my MEGA accounts using RaiDrive. I have the Professional Edition subscription and I have the “read only” option disabled. The last time I used it a few months ago I had no problem renaming files from windows explorer. I would appreciate a solution as I subscribed mainly to be able to rename files in MEGA in bulk with Windows Explorer. Thank you very much for your help. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 17, 2024, 7:25am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/2 "2024-01-17T07:25:25Z")
Hi~ @Ninjin_Sama, Could you send log files to [support@raidrive.com](mailto:support@raidrive.com)? - `C:\ProgramData\OpenBoxLab\RaiDrive\log` ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 17, 2024, 12:10pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/3 "2024-01-17T12:10:56Z")
Thank you for your prompt response. Sorry but I can’t find the LOG file in the program directory. These are the files I can find inside the folder. ![Captura de pantalla 2024-01-17 090753](https://with.raidrive.com/uploads/default/original/2X/e/ec33b8cd76536f6c2eb414408d47d07b5d85428c.png) ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 17, 2024, 12:27pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/4 "2024-01-17T12:27:15Z")
Please just enter `C:\ProgramData\OpenBoxLab\RaiDrive\log` into the Path of File Explorer. ![image](https://with.raidrive.com/uploads/default/original/2X/d/df9c34402e2db619347ab7bec1362d304c37af9e.png) ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 17, 2024, 1:56pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/6 "2024-01-17T13:56:21Z")
Done. I have already sent you the LOG folder files to the mentioned email. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 17, 2024, 2:15pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/7 "2024-01-17T14:15:22Z")
Your log says that a file may be: - shortcut file - readonly file These types of files cannot be renamed. Could you please clarify what the file format is? ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 17, 2024, 2:26pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/8 "2024-01-17T14:26:31Z")
I’m trying to rename Mkv, Mp4 video files and it won’t even let me rename the folders. All this from my MEGA accounts. Previously a few months ago I used this program with these same accounts to rename files and never had any problems. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 18, 2024, 3:49am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/9 "2024-01-18T03:49:08Z")
Could you `Add` a new drive for MEGA with a same account? And then please rename again. ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 18, 2024, 4:19am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/10 "2024-01-18T04:19:22Z")
I have added a new folder to the same MEGA account and it does allow me to rename the folder. How can I rename the previously uploaded files? ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 18, 2024, 4:35am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/11 "2024-01-18T04:35:21Z")
You should add a new DRIVE. And then please try to rename the previous upload files. ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 18, 2024, 4:46am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/12 "2024-01-18T04:46:23Z")
I have moved the video files I want to rename to the newly created folder and it doesnt allow me to rename them. Is there any way to use an older version where the program doesnt have this problem? ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 18, 2024, 4:47am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/13 "2024-01-18T04:47:36Z")
Also I can’t move the files to a new folder as I share it with many people and I would have to resend all the invitations one by one again. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 18, 2024, 5:04am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/14 "2024-01-18T05:04:28Z")
Aftre adding a new drive you can change drive letter what you want. ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 18, 2024, 8:51pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/15 "2024-01-18T20:51:26Z")
3 of the 4 accounts already allow me to rename files but there is one where I can’t do it even if I add new Drives with the same MEGA account. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 19, 2024, 2:27am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/16 "2024-01-19T02:27:02Z")
A shared folder or file have to the `Full access` permition to be renamed. > **[How do I share a file or folder on MEGA? - MEGA Help Centre](https://help.mega.io/files-folders/sharing/files-folders)** > > Learn how to share files and folders through links and folders directly with other users on MEGA. ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 19, 2024, 3:28am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/17 "2024-01-19T03:28:45Z")
I own the folder. It isn’t a folder shared by another user. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [January 19, 2024, 5:37am UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/18 "2024-01-19T05:37:15Z")
Thanks you for your testing. We will send a first package which has enhanced logging, and then send a patched package by email very soon. ---
**Author:** ![Ninjin\_Sama](https://with.raidrive.com/letter_avatar_proxy/v4/letter/n/7c8e57/32.png) [@Ninjin\_Sama](https://with.raidrive.com/u/Ninjin_Sama)\ **Post date:** [January 19, 2024, 10:25pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/19 "2024-01-19T22:25:25Z")
The new version of the program works perfectly. I no longer have any problem modifying the file names in all my accounts. Thank you very much! ---
**Author:** ![system](https://with.raidrive.com/uploads/default/original/1X/47b0f977814af11e26e90b9ed1f518a38d711e08.png) [@system](https://with.raidrive.com/u/system)\ **Post date:** [February 18, 2024, 10:25pm UTC](https://with.raidrive.com/t/i-am-getting-the-disk-is-write-protected-on-mega-accounts-and-i-cant-rename-from-explorer/8382/20 "2024-02-18T22:25:45Z")
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