# Google Drive The user's Drive storage quota has been exceeded - Upload failed **URL:** \ **Category:** Google Drive\ **Created:** [July 23, 2021, 5:28am UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741 "2021-07-23T05:28:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jtanadi](https://with.raidrive.com/letter_avatar_proxy/v4/letter/j/f04885/32.png) [@jtanadi](https://with.raidrive.com/u/jtanadi)\ **Post date:** [July 23, 2021, 5:28am UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741/1 "2021-07-23T05:28:55Z")
I have 5TB limit for my google drive and I still have a lot of space in there. I received “The user’s Drive storage quota has been exceeded” in RaiDrive log. Please help. ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [July 23, 2021, 7:17am UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741/2 "2021-07-23T07:17:04Z")
Hi~ @jtanadi , The error “The user’s Drive storage quota has been exceeded” sometimes appears due to insufficient drive capacity, but can also be caused by the full capacity of your Account. Please clean up unnecessary data from all services used by the account, such as Recycle Bin or Mail. ---
**Author:** ![jtanadi](https://with.raidrive.com/letter_avatar_proxy/v4/letter/j/f04885/32.png) [@jtanadi](https://with.raidrive.com/u/jtanadi)\ **Post date:** [July 23, 2021, 11:55am UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741/3 "2021-07-23T11:55:02Z")
Hi, I have more than 4TB free out of that 5TB in my google drive account. I tried to reconnect the drive, re login raidrive but nothing works. I tried to clean up the recycle bin, etc as per your recommendation and I still have the same issue. I send the logs to [support@raidrive.com](mailto:support@raidrive.com) Please have a look. ---
**Author:** ![jtanadi](https://with.raidrive.com/letter_avatar_proxy/v4/letter/j/f04885/32.png) [@jtanadi](https://with.raidrive.com/u/jtanadi)\ **Post date:** [July 26, 2021, 12:02pm UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741/4 "2021-07-26T12:02:38Z")
@RaiDrive hi please have a look at my reply previously ---
**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\ **Post date:** [July 27, 2021, 1:38am UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741/5 "2021-07-27T01:38:46Z")
Hi~ @jtanadi , When connected with Shared With Me or Shared Link, it may be due to the capacity of the shared user. If it’s from My Drive, this error could be a Google issue. Please check the capacity by referring to the link below. - [How to Check Google Storage Space on Phone & Desktop](https://www.techadvisor.com/how-to/internet/check-google-storage-space-usage-3804971/) ---
**Author:** ![jtanadi](https://with.raidrive.com/letter_avatar_proxy/v4/letter/j/f04885/32.png) [@jtanadi](https://with.raidrive.com/u/jtanadi)\ **Post date:** [July 28, 2021, 12:31am UTC](https://with.raidrive.com/t/google-drive-the-users-drive-storage-quota-has-been-exceeded-upload-failed/4741/6 "2021-07-28T00:31:58Z")
@RaiDrive It is a shared with me/shared link. May I know what is the capacity of the shared user? And what is the solution to avoid this? as I can ensure that there is at least 4TB free of space in the account.