File Not Visible

Technical Issues
2

Hi~ @Hito,

The issue you mentioned is known to be a problem that occurs when accessing a shared folder or from different accounts.

  • Source :
  1. https://www.reddit.com/r/MEGA/comments/c0ham2/undecrypted_folder_fix/
  2. https://www.reddit.com/r/MEGA/comments/fh40o5/mega_files_staying_undecrypted/

Move the file or folder to another location and try moving it again, or log out and log in again.

If the problem persists, please check with the latest version and send the result and log(C:\ProgramData\OpenBoxLab\RaiDrive\log) file by e-mail(support@raidrive.com).