Can't Reactivate Subscription

Hello,

My subscription ended today, because of credit card fund not available. Changed payment card details but after clicking reactivate sub button, page refreshing but nothing happens. I can’t understand what’s wrong. Don’t get any error messages. Could you help about that?

1 Like

Hi~ @Murat_Kose,

Thanks a lot for your reactivation. :smiley:

RaiDrive billing system does not have the event which you made reactivate.
Could you retry to press the “Reactivate Subscription” button?

And then press the “Reactivate Now” button

Also, we are checking whether the system has something wrong.

RaiDrive reactivation function missed the payment exception.
We’ve just fixed. You can see like the below message if failed.