Can't login despite being suscribed

Hello, I have available licenses but I am unable to login. I am logged in in the webpage after clicking on the button on the app. But still at app shows up as not logged in.

Hi~ @Ford_Rispe ,

Could you send log file when you meet a trouble?
Please send the log file via e-mail(

  • Log file : C:\ProgramData\OpenBoxLab\RaiDrive\log

If you can reply, we will review the error and contact you again.