# Cannot login raidrive's account to get individual subscription, got 504

**URL:** <https://with.raidrive.com/t/cannot-login-raidrives-account-to-get-individual-subscription-got-504/9602>\
**Category:** General\
**Tags:** subscription, professional\
**Created:** [February 22, 2025, 8:35pm UTC](https://with.raidrive.com/t/cannot-login-raidrives-account-to-get-individual-subscription-got-504/9602 "2025-02-22T20:35:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![fenghengzhi](https://with.raidrive.com/letter_avatar_proxy/v4/letter/f/e19b73/32.png) [@fenghengzhi](https://with.raidrive.com/u/fenghengzhi)\
**Post date:** [February 22, 2025, 8:35pm UTC](https://with.raidrive.com/t/cannot-login-raidrives-account-to-get-individual-subscription-got-504/9602/1 "2025-02-22T20:35:19Z")

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![Screenshot 2025-02-23 at 04.22.10](https://with.raidrive.com/uploads/default/original/2X/1/1966b1c025086ba0270e3d92be0603d51d48a631.png)

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**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\
**Post date:** [February 23, 2025, 3:08am UTC](https://with.raidrive.com/t/cannot-login-raidrives-account-to-get-individual-subscription-got-504/9602/2 "2025-02-23T03:08:07Z")

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Hi @fenghengzhi,

Thank you so much for your issue report.  
This issue occurred because the IP was blocked according to security rules.  
We have resolved it by adjusting the rules. Would you like to try again?

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**Author:** ![fenghengzhi](https://with.raidrive.com/letter_avatar_proxy/v4/letter/f/e19b73/32.png) [@fenghengzhi](https://with.raidrive.com/u/fenghengzhi)\
**Post date:** [February 24, 2025, 3:24am UTC](https://with.raidrive.com/t/cannot-login-raidrives-account-to-get-individual-subscription-got-504/9602/3 "2025-02-24T03:24:41Z")

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It’s OK 👌 now. 🧡 Thanks

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**Author:** ![system](https://with.raidrive.com/uploads/default/original/1X/47b0f977814af11e26e90b9ed1f518a38d711e08.png) [@system](https://with.raidrive.com/u/system)\
**Post date:** [March 26, 2025, 3:25am UTC](https://with.raidrive.com/t/cannot-login-raidrives-account-to-get-individual-subscription-got-504/9602/4 "2025-03-26T03:25:03Z")

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