# Cannot add pcloud

**URL:** <https://with.raidrive.com/t/cannot-add-pcloud/4889>\
**Category:** pCloud\
**Created:** [August 23, 2021, 7:46am UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889 "2021-08-23T07:46:38Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lei\_Huang](https://with.raidrive.com/letter_avatar_proxy/v4/letter/l/439d5e/32.png) [@Lei\_Huang](https://with.raidrive.com/u/Lei_Huang)\
**Post date:** [August 23, 2021, 7:46am UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889/1 "2021-08-23T07:46:39Z")

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I found that PCloud approved the access of Raidrive but Raidrive failed to connect PCloud. Could you please tell me how to solve this issue?

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**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\
**Post date:** [August 23, 2021, 7:47am UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889/2 "2021-08-23T07:47:01Z")

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Hi~ @Lei_Huang ,

We need a log file to check the issue you mentioned. Please send the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) by e-mail([support@raidrive.com](mailto:support@raidrive.com)) and We will tell you again after checking.

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**Author:** ![Alexander\_Deh](https://with.raidrive.com/user_avatar/with.raidrive.com/alexander_deh/32/1208_2.png) [@Alexander\_Deh](https://with.raidrive.com/u/Alexander_Deh)\
**Post date:** [February 1, 2022, 3:16pm UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889/3 "2022-02-01T15:16:20Z")

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I have the same Problem. The browser part states that connection was successful, but on returning to RaiDrive it states delegation aborted. After doing this multiple times I’m sure I hit the allow button but it seems RaiDrive understands this as I have hiten the deny button. And if I hit the deny button it leads me to a non existing web page. Anything seams to be wrong here.

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**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\
**Post date:** [February 2, 2022, 11:58pm UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889/4 "2022-02-02T23:58:57Z")

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Hi~ @Alexander_Deh ,

We need a log file to check the issue you mentioned. Please send the log file(C:\ProgramData\OpenBoxLab\RaiDrive\log) by e-mail([support@raidrive.com](mailto:support@raidrive.com)) and We will tell you again after checking.

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**Author:** ![Jeremy\_Tevla](https://with.raidrive.com/letter_avatar_proxy/v4/letter/j/c2a13f/32.png) [@Jeremy\_Tevla](https://with.raidrive.com/u/Jeremy_Tevla)\
**Post date:** [August 13, 2022, 12:13pm UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889/5 "2022-08-13T12:13:43Z")

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Hi Alexander,  
please check my answer on other forum subject =\>

> [@Pcloud connection](https://with.raidrive.com/t/pcloud-connection/2752/14):
>
> Hi, I’m French but i’ll try to explain in English the most easily as possible. I’ve faced same problem to connect and effectively, i’ve choose EU server for my pCloud account. The only way i’ve found to connect to my pCloud into RaiDrive was to access it via Webdav. When you click on “Add”, go to Storage/NAS and click on WebDav. For USA server, at adress server type [https://webdav.pcloud.com](https://webdav.pcloud.com) and choose port 443. For EU servercenter type [https://ewebdav.pcloud.com](https://ewebdav.pcloud.com) and port 443. Hope everybo…

Have a good day

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**Author:** ![RaiDrive](https://with.raidrive.com/user_avatar/with.raidrive.com/raidrive/32/1778_2.png) [@RaiDrive](https://with.raidrive.com/u/RaiDrive)\
**Post date:** [August 17, 2022, 10:08am UTC](https://with.raidrive.com/t/cannot-add-pcloud/4889/6 "2022-08-17T10:08:16Z")

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Hi~ @Jeremy_Tevla , @Alexander_Deh , @Lei_Huang .

We have released a [new version (2022.6.54)](https://www.raidrive.com/download) that corrects the issue you mentioned.  
Please update it, check it, and let us know the result.
