Advertisements on Academic Plan — TOGETHER plans

Hello,

I bought the academic plan yesterday, through this offer:
https://www.raidrive.com/together

As you can see, ACADEMIC PLAN should have no advertisement.

But today, when I turned my computer on, I got advertisements on the app window.

Could you please resolve this?

BTW, I signed up academic plan with my academic email account (i am a university professor).

Thank you,

Masoni